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Frequently Asked Questions
Order Queries
You may follow the below steps to place an order:
- Select the desirable item (as Ready to Ship or Made to Order)
- Add the item to Shopping bag
- Click Proceed to checkout option
- Login with your account details or “Join Us” to register yourself or enter your billing details directly to proceed with order placement
- Enter the shipping address and select a payment mode to proceed with the payment
- Click Place order and complete the payment
- On successful order placement the Order ID will be generated and you will receive an Order Confirmation Email
We’re sorry you’re facing hiccups while placing an order, we’d hate to inconvenience you further. So here are some options:
- Call us on: +91 98207 67467 / +91 22 4971 2333
- Whatsapp us:+91 98207 67467
- Email us on contact@benzerworld.com
- Live Chat with us on the website
- Our team will resolve your issues swiftly.
If you face any issues with the payment, you can email us at : contact@benzerworld.com
Please follow the below process:
- Please login to your account, Go to “My Return”
- Select the Order and Product you want to Return/Replace
- Share the Item Condition and Photo with the detailed reason for Refund/Replace
Our Return team will consult and accordingly our fitting expert team will get in touch with you with a quick response.
The day we receive the outfit back, we perform a thorough quality check. After the outfit passes the quality check, we will refund the amount or credit the amount to your Benzerworld account which you can use for your future purchase.
Need any assistance Contact Us.